INVESTOR COMPENSATION

1. Introduction

    1. ROInvesting, a trading name of Royal Forex Ltd  authorized and regulated by the Cyprus Securities and Exchange Commission (“CySEC”) under license number 269/15  (the “Company”) is a member of the Investor Compensation Fund (the “Fund”) for Clients of Cyprus Investment Firms (CIFs) under the Investment Services and Activities and Regulated Markets Law of 2017 L.87(I)/2017 (“the Law”).

    2. Purpose of the Fund

      1. The objective of the ICF is to secure any claims of the covered clients against members of the ICF. The main essence of the ICF is to compensate covered clients for any claims arising from the failure of a member of the ICF to fulfil its obligations towards its clients despite whether that obligation arises from the legislation, the client agreement or from wrongdoing on the part of the member of the ICF.

      3. Covered Services

        1. Covered services of the Company are the investment services of:

          • Reception and transmission of orders in relation to one or more of the Financial Instruments.
          • Execution of orders on behalf of Clients.

          And the following Ancillary Services:

          • Safekeeping and administration of Financial Instruments for the account of Clients, including custodianship and related services such as cash/collateral management.
          • Foreign exchange services where these are connected to the provision of investment services.

        4. Covered Clients

          1. The ICF covers for compensation all Clients of the Company, except the clients listed as “Non-Covered Clients” in paragraph 5 below.

          5. Non-Covered Clients

          The following categories of institutional and professional investors:
              • States and supranational organizations.
              • Central, federal, confederate, regional and local administrative authorities.
              • Enterprises associated with the Company.
              • Managerial and administration staff of the Company.
              • Shareholders of the Company whose participation directly or indirectly in the capital of the Company amounts to at least 5% of its share capital, or its partners who are personally liable for the obligations of the Company, as well as persons responsible for the carrying out of the financial audit of the Company as provided by the Law, such as qualified auditors.
              • Investors having in enterprises connected with the Company and, in general, of the group of companies, to which the Company belongs, positions or duties corresponding to the ones listed in sub-paragraphs (e) and (f) of this paragraph.
              • Second-degree relatives and spouses of the persons listed in sub-paragraphs (e), (f) and (g) of this paragraph as well as third parties acting for the account of these persons.
              • Apart from investors convicted of a criminal offence pursuant to the Prevention and Suppression of Money Laundering Activities Law of 2007, as amended or replaced, investors-clients of the Company responsible for facts pertaining to the Company that have caused its financial difficulties or have contributed to the worsening of its financial situation or which have profited from these facts.
              • Investors in the form of a company which, due to its size, is not allowed to draw a summary balance sheet in accordance with the Companies Law or a corresponding law of a Member Stateof the European Union.
                • In the cases of sub-paragraphs (e), (f), (g) and (g) of paragraph 5.2., the ICF suspends the payment of compensation informing the interested parties accordingly, until it reaches a final decision as to whether such cases apply.

            6. Amount of Compensation

              The amount of compensation payable to each covered client is calculated in accordance with the legal and contractual terms governing the relation of the covered client with the Company, subject to the rules of setoff applied for the calculation of the claims between the covered client and the Company.

              The calculation of the payable compensation derives from the sum of total established claims of the covered Client against the Company, arising from all covered services provided by the Company and regardless of the number of accounts of which the customer is a beneficiary, the currency and place of provision of these services.

              The maximum amount of compensation that may be paid to a covered client is EUR 20,000 for covered services, irrespective of the number of accounts held, currency and place of offering the investment service.

              In the case whereby beneficiaries of a joint account of the Company are in their majority covered Clients:

              7. Compensation of Covered Clients and Payment Formalities

                7.1. Failure of a member of the Fund to fulfil its obligations toward its investors

                The Fund compensates the covered clients for claims arising from the covered services provided by its members, as long as failure by the member to fulfill its obligations has been ascertained notwithstanding a relevant obligation by the member of the Fund in accordance with the legislation and the terms which govern its agreement with the covered client and regardless of whether the said obligation of the member of the Fund is based on the agreement or on wrongdoing. 

                Failure by a member of the Fund to fulfill its obligations consists of its failure: 

                7.2. Preconditions for the initiation of the compensation payment procedure by the Fund

                The ICF initiates the compensation payment process in one of the following situations:

                CySEC can issue such decision when at least one of the following preconditions is fulfilled:

                7.3. Procedure relating to the invitation of covered clients to submit applications

                Upon issuance of a decision by the Court or by CySEC, on the commencement of the compensation payment process, the Fund publishes in at least three newspapers of national coverage, an invitation to the covered clients to make their claims against the member of the Fund arising from covered services, designating the procedure for the submission of the relevant applications, the deadline for their submission and their content.

                The compensation applications of covered Clients with which they make their claims against the Company are submitted to the ICF in writing and must include:

                (i)       The name of the claimant-Client;

                (ii)      The address, telephone and fax numbers as well as any email address of the claimant-Client;

                (iii)     The Client code that the claimant-Client had with the Company;

                (iv)     The particulars of the covered services agreement between the ICF and the claimant-Client;

                (v)      The type and amount of the alleged claims of the claimant-Client;

                (vi)     The exposition of the particulars from which the alleged claims of the claimant-Client and their amount are delivered;

                (vii)    Any other information the ICF might or will request.

                Upon submission of the compensation applications, the Administrative Committee of the ICF has control especially if:

                (i)       The claimant-Client falls within the category of covered Clients;

                (ii)      The application was timely submitted;

                (iii)     The claimant-Client is not convicted of a criminal offence pursuant to the Prevention and Suppression of Money Laundering Activities Law of 2007, as amended or replaced;

                (iv)     The conditions for the valid submission of compensation applications are fulfilled.

                The Administrative Committee rejects the compensation application in case the claimant-Client does not fulfil the conditions referred to above, or if at the Administrative Committee’s discretion, at least one of the following reasons exists:

                (i)       The claimant-Client used fraudulent means in order to secure the payment of compensation by the ICF, especially if it knowingly submitted false evidence;

                (ii)      The damage suffered by the claimant substantially derived from concurrent negligence or offence on its behalf in relation to the damage it suffered and to its underlying cause.

                Upon completion of the valuation, the ICF:

                (i)       Issues minutes listing the Clients of the Company which are compensation beneficiaries along with the amount of money each one of them is entitled to receive, and, communicates it to CySEC and the Company within five (5) working days from its issue; and

                (ii)      Communicates to each affected Client its finding no later than fifteen (15) days from the issue of the aforementioned minutes determining the total compensation amount this Client is entitled to receive.